Does Kaiser have a patient advocate?
James Austin
Updated on March 21, 2026
Does Kaiser have a patient advocate?
You may be able to hire a private patient advocate. These professionals offer a wide range of services, from being with you when you talk to your doctor, to checking your records for medical errors, to making sure that your questions are always answered.
How do I speak to a Kaiser representative?
To connect with the care you need, talk to your doctor or call us 24/7 at 1-833-574-2273 (TTY 711).
How many beds does Kaiser Sacramento have?
Identification and Characteristics
| Name and Address: | Kaiser Permanente Sacramento Medical Center 2025 Morse Avenue Sacramento, CA 95825 |
|---|---|
| CMS Certification Number : | 050425 |
| Type of Facility: | Short Term Acute Care |
| Type of Control: | Voluntary Nonprofit, Other |
| Total Staffed Beds: | 287 |
What is Kaiser Member Services?
The Member Services Department provides information on benefits and Health Plan coverage. We provide enrollment information on the Individual Plans and options for continuing your membership with Kaiser Permanente.
How do I fight Kaiser Permanente?
If you prefer, you may file a grievance online at kaiserpermanente.org, in person at your local Member Service office, or by phone by calling 1-800-464-4000.
Does Kaiser respond to complaints?
Internal Complaints with Kaiser Permanente All health plans are required to have an internal process for health plan members to file complaints and receive a response within 30 days. Call Kaiser’s “Member Services Department” at 1-800-464-4000 to file a complaint.
How do I contact Kaiser Permanente administration?
Contacts
- California. 1-800-464-4000 or TTY 711. 1-800-788-0616 (Spanish)
- Colorado. Denver/Boulder. 303-338-3800 or TTY 711.
- District of Columbia. Metro area. 301-468-6000 or TTY 711.
- Georgia. 1-888-865-5813 or TTY 711. 404-261-2590.
- Hawaii. 1-800-966-5955 or TTY 711.
- Maryland. D.C. metro area.
- Oregon. Portland.
- Virginia. D.C. metro area.
How do I contact Kaiser insurance?
Customer Service, Benefits and Claims 1-877-883-6698 (TTY 711). 5 a.m. to 7 p.m. M-F.
Does Kaiser have an ER?
As a Kaiser Permanente member, you’re covered for emergency and urgent care anywhere in the world.
Is Kaiser lab open on weekends?
Monday through Friday, 7 a.m. to 7 p.m. Saturday, Sunday and holidays, 7:30 a.m. to 5 p.m.
What are member services?
Member Services means a method of assisting Enrollees in understanding CONTRACTOR policies and procedures, facilitating referrals to participating specialists, and assisting in the resolution of problems and member complaints.
What is a member service phone number?
(800) 541-5555 Medi-Cal Members and Providers: If you have a question, need help, or need to report a problem, please call (800) 541-5555 (outside of California, please call (916) 636-1980) for our Telephone Service Center.
How do I contact Kaiser Permanente member services?
Contact Member Services. Online Visit kp.org. Member Services Call Center 1-800-464-4000 (toll free) 711 (toll-free TTY for the hearing/speech impaired) 1-800-788-0616 (Spanish) 1-800-757-7585 (華語 Chinese dialects) 1-800-443-0815 (Senior Advantage and Medicare members) Hours 24 hours a day, 7 days a week Closed holidays
Why Kaiser Permanente?
Kaiser Permanente has one simple mission — keeping you healthy. As a member, you get many services under one roof at most locations, 24-hour advice nurses who have access to your electronic medical record, and the freedom to manage your family’s health needs anytime online or through our mobile apps.
How do I contact KP member services?
Contact Member Services Online Visit kp.org Member Services Call Center 1-800-464-4000 (toll free) 711 (toll-free TTY for the hearing/speech impaired) 1-800-788-0616 (Spanish) 1-800-757-7585 (華語 Chinese dialects) 1-800-443-0815 (Senior Advantage and Medicare members) Hours 24 hours a day, 7 days a week Closed holidays