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What is considered when enabling territory management

Author

James Austin

Updated on May 03, 2026

Territory Management affects the following areas: Sharing rules and access to records, Reports, Dashboards, Folders, Views, Forecasts, Groups, Account Visibility, and Opportunity Visibility. When the feature is activated, all Custom Report Type based reports will solely use the Territory Hierarchy.

How do I enable territory management?

  1. From Setup, enter Territories in the Quick Find box, and then select the territory settings.
  2. Click Enable Enterprise Territory Management.

How do I enable territory planning in Salesforce?

  1. Go to Setup.
  2. In the Quick Find box, enter territories then select Territory Settings.
  3. Click Enable Enterprise Territory Management.
  4. To start out, select the most restrictive access levels, then click Save.

What are the benefits of enabling territory management?

  • The ability to use account criteria to expand a private sharing model.
  • Support for complex and frequently changed sales organization structures.
  • Support for transferring users between territories, with the option to retain opportunities.

What is territory management 2.0 Salesforce?

Enterprise Territory Management 2.0 Territory management is an account-sharing system that grants access to accounts based on the characteristics of the accounts. It enables your company to structure your Salesforce data and users the same way you structure your sales territories.

How many territories can an instance of Salesforce have?

Territory Default Allocations By default, each territory model can have up to 1,000 territories.

What is Salesforce Enterprise territory management?

Use Enterprise Territory Management to manage and maintain your company’s sales territories. Create territory types, build a model, and then add and test your account assignment rules. When you’re satisfied with your model, activate it, then assign users and accounts.

How do I create a territory in Salesforce?

  1. On the Territory Models page in Setup, click View Hierarchy next to the territory model where you want to create the territory.
  2. Select Tree View from the dropdown to show the model’s territory hierarchy, including any existing territories.

What is territory hierarchy in Salesforce?

The territory hierarchy shows a model’s territory structure and serves as its main interaction point. … From the hierarchy, you can also assign territories to opportunities, run assignment rules at the model level, and activate or archive the model.

How do I assign a territory to a user in Salesforce?
  1. From the territory model hierarchy, open the territory where you want to assign users.
  2. On the territory’s detail page, in the Assigned Users related list, click Manage Users.
  3. On the Assign Users page, select or search for the user you want to add.
  4. Click Save.
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What is customizable forecasting in Salesforce?

Customizable Forecasting is the basic version of forecasting which is scheduled for retirement for all the customers as of Summer `20. (July 2020). After this feature is retired, Users can’t access this feature and its data. Hence Salesforce recommends using Collaborative Forecasting.

What is collaborative forecasting in Salesforce?

Predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations throughout your sales organization with Collaborative Forecasts. A forecast is an expression of expected sales revenue based on the gross rollup of a set of opportunities.

How do I deploy territory Management in Salesforce?

From Setup, enter Hierarchy in the Quick Find box, then select Territory Hierarchy. 2. Click Add Territory. You can also click Add Territory from the Child Territories related list of a territory detail page.

What is the difference between role hierarchy and territory Management?

Role hierarchy affects sharing settings for all standard and custom objects in Salesforce. Territory Management only affects the sharing settings of accounts and the standard objects that have a master-detail relationship to accounts.

What are territory types in Salesforce?

Territory types are used for organizing and creating territories only. They don’t appear on territory model hierarchies. Territory Territories organize groups of accounts and the Salesforce users who work with those accounts. Territories are created based on territory types.

How do I enable territory forecast?

Users switch from role-based forecasts to territory-based forecasts by selecting a territory forecast type, listed under Forecast Type in Display Settings. Territory forecasts are based on fields on the standard Opportunity object.

Which three capabilities are available with enterprise territory management?

  • Assignment of Territory on Opportunities.
  • Share a report or dashboard folder with a Territory.
  • Metadata API Support.
  • Create a public group with Territory.
  • Integration with Collaborative Forecasting.

Which are key benefits in implementing territory management choose 3?

Key benefits of the Salesforce Territory Management feature in Salesforce: The ability to use account criteria to expand a private sharing model. Support for complex and frequently changed sales organization structures. Support for transferring users between territories, with the option to retain opportunities.

What is territory assignment?

You assign accounts to territories by creating rules that assign them automatically or adding them manually. You can configure rules to apply to both parent territories and their child territories. Manual assignments apply only to the territory where they’re made.

What is view state size in Salesforce?

Salesforce allows Visualforce pages to have a maximum view state size of 170KB. The View State tab shows you which elements on your page are taking up that space. A smaller view state size generally means quicker load times. In order to avoid this error, minimize your pages’ view state.

What are assignment rules in Salesforce?

Assignment rules automate your organization’s lead generation and support processes. Use lead assignment rules to specify how leads are assigned to users or queues. Use case assignment rules to determine how cases are assigned to users or put into queues.

Can you disable territory management?

Yes. Users with administrator profile can disable territory management feature for the organization account. On disabling this feature the following will not be accessible: All the information related to territories in the Accounts, Contacts and Potentials modules.

What is the difference between customizable and collaborative forecasting?

The longer answer is that Collaborative forecasting offers custom currency fields, adjusted amounts and a custom field forecast that Customizable does not – instead of keeping two features that serve the same purpose, it’s no surprise that Salesforce announced that Customizable Forecasting will be retired for all …

How do I enable forecasting in Salesforce?

  1. From Setup, click Manage Users → Users.
  2. For each user you want to enable, click Edit.
  3. Under General Information, select Allow Forecasting.
  4. Click Save.

What is customizable forecasting?

When you enable customizable forecasting, Salesforce automatically assigns a user as the forecast manager if he or she is the only user in that role. After enabling customizable forecasting, select one user as the forecast manager for roles that have multiple users.

What are three capabilities of collaborative forecasting?

Forecast sales from your opportunity pipeline, and incorporate product families, product schedules, territories, opportunity splits, and custom measures as needed.

What is forecast hierarchy?

The forecast hierarchy is a nested, expandable list of forecast users or territories that determines how forecasts roll up within a company and who can view and adjust them. … The territory-based forecast hierarchy is based on the territory hierarchy and shows which territories have forecast managers assigned.

What are the two capabilities of enterprise territory management?

Enterprise Territory Management uses territory types, territory models, and territory model states. These components let you create and preview multiple territory structures and strategies before you activate and implement the one that works best.