Where can I drop off my Optimum cable box?
Andrew Henderson
Updated on March 15, 2026
Where can I drop off my Optimum cable box?
Drop off the box. Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Do not use a FedEx Drop Box. Remember to ask for a receipt for your shipment as proof of mailing.
How do I return Cablevision equipment?
Find out where your nearest Optimum store is located (see Resources below for link). It will accept your Cablevision equipment, which includes cable receivers, remote controls and modems. Go into the location, find a customer service rep and tell her you want to stop your service and bring back your equipment.
Can you return Optimum equipment in store?
Any unopened Altice Amplifys can be returned within 14 days of the date of purchase to an Optimum store with your original receipt. Purchased devices are not eligible to be returned online. Only devices that have been purchased directly from Optimum can be returned to an Optimum store.
Where is Optimum located?
Your best chance of finding Optimum service is in New York, their largest coverage area. You can also find Optimum in New Jersey, Connecticut, Pennsylvania, and many others. It is a Cable provider, which means they deliver service by utilizing the cable television lines they are already running to your home.
Does Optimum have senior discounts?
Optimum by Altice USA offers a 10% monthly discount on basic cable for seniors who qualify. To qualify, you must: Be 62 or older. If single, make $24,432 or less a year, and if married, make $29,956 or less a year.
Is Cablevision same as optimum?
Cablevision Systems Corporation was an American cable television company with systems serving areas surrounding New York City. The former Cablevision services operate under Altice USA which continues to operate brands Optimum Online, Optimum Voice, and Optimum TV.
How can I lower my Cablevision bill?
9 Ways to Lower Your Cable Bill
- Cut back on premium channels. It’s hard to say goodbye to HBO, but doing so can shave as much as $20 off your monthly bill with some providers.
- Pare down cable boxes.
- Pay attention to fees.
- Nix the DVR.
- Downsize your plan.
- Bundle cable and internet.
- Negotiate a lower rate.
- Seek out cheap cable.
How do I speak to a live person at Optimum?
Please call 855-267-8468 to speak to an Optimum representative.
Where can I pay my optimum bill?
For your convenience, Optimum offers a variety of payment options.
- Online.
- Mail. Include the remittance slip that came with your bill along with a check or money order payable to Optimum.
- In Person. Pay in person at an Optimum store or at or designated payment center.
How do you cancel optimum?
To cancel your Optimum cable service and recurring payments:
- Call customer service on (855) 276-5255.
- Ask to speak with a representative.
- Provide them with your account number and customer information.
- Request cancellation of your cable service.
- You will receive a confirmation letter or email.
What areas does optimum cable cover?
Optimum Availability Optimum’s cable services are primarily available in New York, New Jersey, Connecticut, and two other states. Optimum is available currently to 11.9 million residents in their service areas.
How do I get a human at optimum?
Optimum Business – Customer Support. Please call 855-267-8468 to speak to an Optimum representative.
What is the best cable company to get on Long Island?
Cablevision 7. Cablevision Optimum Stores Long Island Area 8. Cablevision Optimum Stores New Jersey Area 9. Lightpath Cablevision 10. Cablevision best TV network ever because i just love how everything works.
What are the top 10 Cablevision Companies in America?
1. Cablevision 2. Cablevision Systems Corp 3. Cablevision Systems Corp 4. Cablevision Lightpath 5. Cablevision S A Argentina 6. Cablevision 7. Cablevision Optimum Stores Long Island Area 8. Cablevision Optimum Stores New Jersey Area 9. Lightpath Cablevision
Where can I order Optimum TV in New York State?
Our Optimum Store located in Mamaroneck, NY provides Optimum customers with services that include bill pay and equipment pick-up. Stop by during our regular business hours, or visit us online for Optimum Customer Support and to order Optimum TV, phone & internet for your home or business in NY.