Why is my jp-4med video not working?
Emily Wilson
Updated on April 08, 2026
Why is my jp-4med video not working?
Video is distorted or absent. This can be caused by environmental factors, exceeding recommended wiring distance or wire type, ambient electrical interference, or physical damage to the unit. Bring the door station to the JP-4MED and connect the A1/A2 terminals on the door station to the A1/A2 connections on the master station.
What can the JP series Aiphone do for You?
The JP Series also provides internal communication and monitoring between all other stations with a push of a button. Greater security integrating a separate security camera, smoke detector or other prevention devices. Flexible communication and security capability for a private residence
How does the Aiphone Aiphone master station work?
Visual and Audio guides using select door stations T-Coil connection for hearing aids Simple audio and visual indicators help impaired visitors use the system. Cues guide visitors through call placement, communication, and access. The JP Series master station is equipped with T-coil support for T-coil-compatible hearing aids.
How to set ID on JP 4HD?
For more information about the power requirements of the JP Series, click here to view its installation manual. The JP-4HD is stuck on a Starting Up screen. When the station is powered on for the first time, in the lower right-hand corner of the screen, you will see an option to set the ID of the unit.
Video is distorted or absent. This can be caused by environmental factors, exceeding recommended wiring distance or wire type, ambient electrical interference, or physical damage to the unit. Bring the door station to the JP-4MED and connect the A1/A2 terminals on the door station to the A1/A2 connections on the master station.
Is the JP series compatible with other aiphones?
Note that there is no equipment, modification, or work-around that will allow the device to support more than these quantities.To view a list of all JP series stations, click here. Is the JP Series compatible with other Aiphone intercoms?
How to get a repair order for an Aiphone?
If Technical Support has determined that your unit requires service, you will be issued a Support Ticket number and sent a Repair Order Request Form. If you are unable to contact Technical Support, please contact Customer Service to obtain a Repair Order Request form. Fax or email the completed form to 800-525-3372 or [email protected]
For more information about the power requirements of the JP Series, click here to view its installation manual. The JP-4HD is stuck on a Starting Up screen. When the station is powered on for the first time, in the lower right-hand corner of the screen, you will see an option to set the ID of the unit.
